Terms & Conditions

Return & Refund Policy
Thank you for shopping with us! Watches Sold on our website are A Grade Watches (Not Original). Hence, We want to ensure your complete satisfaction with our products. If for any reason you are not entirely happy with your purchase, we are here to help.

Returns
We accept returns within 10 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please ensure that the item is well-packaged to prevent any damage during the return shipping process.

Refunds
Once we receive the returned item and verify its condition, we will initiate the refund process. Please allow a reasonable amount of time for us to process your refund. The refund will be issued to the original payment method used for the purchase.

Damaged Items
We thoroughly inspect all products before shipping them to ensure they are in perfect condition. However, if you receive a damaged item, please contact our customer support team within 48 hours of receiving the product. We may request additional information or evidence, such as photographs, to assist with the investigation.

Damaged Items during Use
Please note that we will not accept returns or provide refunds for items that are damaged/change of mind after you have started using them. It is essential to handle and use the products as instructed. Any damages caused by improper use or negligence will not be eligible for return or refund.

Return Process
To initiate a return, please follow these steps:

1. Contact our customer support team within 10 days of the purchase date to request a return authorization.
2. Pack the item securely in its original packaging, ensuring that it is protected during transit.
3. Include a copy of the original invoice or order confirmation inside the package.
4. Ship the item back to the specified return address provided by our customer support team.
5. Please note that the customer is responsible for any return shipping costs unless the return is due to a defective or damaged item.

Contact Us
If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience with us is a positive one.